Return/Refund Policy

Effective Date: 10-31-2019

 

1. Overview

At 1st91st.com, we are committed to delivering high-quality digital media marketing and advertising services. This policy outlines the circumstances under which refunds may be issued for services purchased directly from our website.

 

2. Digital Services

 

Our services include digital marketing, affiliate marketing campaigns, e-commerce campaign management, social media management, email marketing, and other related digital services.

 

Due to the digital nature of our services, once work has commenced or a service has been delivered, refunds may be limited.

 

 

3. Refund Requests for Direct Services

 

Refund requests must be submitted within 14 days of the original purchase date.

 

To be considered for a refund, you must provide a detailed explanation of your concerns or reasons for dissatisfaction.

 

Refunds are evaluated on a case-by-case basis, and approval is at our discretion.

 

 

4. Non-Refundable Items

 

Affiliate-Linked Products: Transactions completed via affiliate links on our site are processed on third-party websites. Refunds for these products must be handled directly with the respective seller, as we do not control these transactions.

 

Completed Services: Once a digital service or campaign is fully delivered, it may no longer be eligible for a refund.

 

 

5. Cancellation Policy

 

If you wish to cancel an ongoing service before it is completed, please contact us immediately at dmalik@1st91st.com.

 

Refunds for cancellations will be determined based on the progress of the service and may include a cancellation fee if significant work has already been performed.

 

 

6. Refund Process

 

To request a refund, please email us at dmalik@1st91st.com with your order details and the reason for your request.

 

Approved refunds will be processed using the original payment method.

 

Please allow 5–7 business days for the refund to be reflected in your account after approval.

 

 

7. Amendments

 

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website and will be effective immediately upon posting.

 

Continued use of our services following any changes constitutes acceptance of the updated policy.

 

 

8. Contact Information

For any questions or concerns regarding our Refund Policy, please contact us

at dmalik@1st91st.com or through our Contact Page.